Wednesday, October 12, 2011

Awards Mean Little to Those We Serve

The president of the nation of Liberia, Ellen Johnson Sirleaf, shared this year's Nobel Peace Prize, but she isstruggling to be re-elected.
The Philadelphia Phillies and the New York Yankees were long the odds-on favorites to face each other in the  2011 World Series, having won the most games in National and American leagues, respectively. But most teams are home after losing in the first rounds of their playoffs.
In 2010, the movie The King's Speech was number one at the Academy Awards... and 18th at the box office.
Do you see a pattern here? Despite what we often say when we promote ourselves in conversations, press releases and the like, there is often little connection between our laurels and our sales (except for people who receive awards for sales, but that's apparent).
I know I have a little section of my resume carved out for my awards. That's because I was advised to do so to generate interest. And truth be told (and please don't spread this around; it's just between us), there are many other communicators to whom I look up who have not won any awards. In the end, it is our output that matters.
Consider these little tidbits: John Wayne was one of the biggest moneymakers in film history (and is still one of the most popular film stars in the world today, decades after his death!), and he did not win an Academy Award until near the end of his career. Ernie Banks, Mr. Cubs, is one of the most revered baseball players in the history of the game, yet he never won a World Series or even appeared in one. And Graham Greene, Mark Twain, Evelyn Waugh, Marcel Proust, Simone de Beauvoir, Bertolt Brecht, James Joyce, Jean Cocteau, Franz Kafka and Henrik Ibsen are listed among the greatest writers of the 20th century, yet they are also distinguished by never having won the Nobel Prize in literature.
In the end, these folks were distinguished by what they accomplished, not by the citations they accepted, and by what they overcame, not that they were overlooked. Periodically, we should also take comfort in our own personal inventories. A highly successful sales rep once put it to me this way: "I want rewards, not awards." Customers, clients and our other stakeholders ultimately feel the same way.


2 comments:

  1. Another smart and insightful post, Pat. So interesting to think of all the accomplished individuals who have never received awards but just keep doing their best. Then we have the contrast of giving kids on losing teams trophies and ribbons because they participated. What will be the end result for them?

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  2. Marcia, I totally agree. Many (not all) younger people have been so rewarded for the most mundane efforts that they feel they have been disrespected when they don't receive high praise all the time. Their parents have done them a great disservice.

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